UK - Cold Caller I

Job Overview:

We’re looking for a motivated, confident, and coachable Cold Caller I to join our outbound team. Your main responsibility will be to make high-volume calls to prospects, introduce our services, and set qualified appointments for our sales team.

This is an entry-level position — perfect for someone looking to break into sales, develop their communication skills, and grow into more advanced roles within the company.

Key Responsibilities:

• Make outbound calls to property owners using provided scripts and call lists

• Qualify leads based on simple criteria (e.g., roof age, damage, homeowner status)

• Set appointments for sales reps or estimators using our scheduling system or CRM

• Overcome basic objections and handle rejections professionally

• Follow up on previous leads or cold call new data based on campaign goals

• Maintain accurate records of calls, outcomes, and lead status in the CRM

• Meet or exceed daily and weekly call and appointment targets

• Attend training sessions, team huddles, and ongoing coaching meetings

Requirements:

• Strong verbal communication skills and clear speaking voice

• Comfortable talking to new people and handling rejection

• Basic computer skills and ability to use CRM/calling software

• Positive attitude, reliable work ethic, and willingness to learn

• Able to work independently and follow a structured call flow

• Availability for assigned shifts (evenings or weekends a plus)

Preferred But Not Required:

• Experience in cold calling, telemarketing, or appointment setting

• Familiarity with roofing, solar, or home service industries

• Bilingual (English/Spanish) is a plus

What We Offer:

• Hourly pay + bonuses for appointments and performance

• Paid training and script coaching

• Clear path to grow into senior cold caller, setter, or supervisor roles

• Supportive team culture focused on results and improvement